Data Privacy Policy
Your privacy is important to us at Meadow Pulse Path
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may gather additional business information such as company registration details, preferred delivery timelines, and budget requirements. This helps us deliver a customized service that aligns with your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Meadow Pulse Path respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Protection Practices
We handle the safeguarding of your personal data with seriousness and apply suitable technical and organizational safeguards to shield it. This includes safe data storage, protected communications, and restricted access to personal information within our organization.
Safe Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Data Encryption
Sensitive information transmissions are encrypted to guard data during exchanges between your browser and our systems.
Restricted Access
Only authorized staff who need information to provide services may access customer data.
While we implement strong security measures, no method of transmission over the internet is completely secure. We continually update our security practices to defend against evolving threats.
Your Privacy Rights
You hold important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: about three years after the last service interaction
- Payment transaction records: seven years for tax and accounting requirements
- Website analytics data: roughly two years plus two months for service improvement analysis
- Marketing communication preferences: until you opt out or two years of inactivity
Cookies and Website Tracking
We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and evaluate site performance.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
The site may include links to external websites or services. This privacy policy covers only Meadow Pulse Path and our site. We are not responsible for the privacy practices of third-party sites.
We recommend reviewing the privacy policies of any third-party websites you visit through links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or applicable laws. When significant changes occur, we will update the "Last Updated" timestamp at the top of this policy.
We recommend reviewing this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
Meadow Pulse Path Privacy Team
25 Floral Street, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0999
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.